PRICING
Pay Only for What You Need — No Personally Identifiable Information, No Hidden Costs
Sandbox
Included:
Up to 100 checks/month
Age estimation
Liveness check
Browser + mobile support
Add-ons available:
API access
Starter
Included:
Up to 1,000 checks/month
Age estimation
Liveness check
Browser + mobile support
Add-ons available:
API access
Custom thresholds for age
Growth
Included:
1,000-10,000 checks/month
Age estimation
Liveness check
Browser + mobile support
Higher throughput
Better conditions of SLAs
Add-ons available:
API access
Custom thresholds for age
Branding
Enterprise
Included:
> 10,000 checks/month
Age estimation
Liveness check
Browser + mobile support
API / SDK
Higher throughput
The best conditions of SLAs
Audit logs
Custom workflows
Add-ons available:
API access
Custom thresholds for age
Branding
Priority support
Integration support
Custom SDK / API features
how ComplyWall Saves You More
No handling or sharing of sensitive data or images, resulting in fewer infrastructure and regulatory overheads, so you pay less.
Pay only for completed check sessions, with no charges for retries, failures, or verification errors.
Volume discounts begin at low thresholds, so small and mid-size platforms see per-check rates drop quickly as usage grows.
FAQs
What exactly is a “check” or “session”?
A single browser or app session during which a user goes through age estimation + liveness per our flow.
Do I need to upload identity documents?
No. Our age estimation is data-free; no ID documents required, no personal data stored or transmitted.
Do you support higher-assurance or regulator-grade verification?
Yes. ComplyWall can step up from privacy-first age estimation to stronger flows when needed: configurable age thresholds (13/16/18/21), risk-based routing, audit logs, and partner IDV/AML checks (e.g., document + liveness) for high-risk journeys or jurisdictions. Enterprise plans include custom workflows, SLAs, and compliance reviews.
What happens when confidence is low or fraud is suspected?
We return a “verification required” decision and trigger your chosen fallback path—for example, ID check via a partner, secondary liveness, manual review, or temporary access limits. Policies are configurable so you can tune actions by risk score, geography, age threshold, or session behavior.
Is there a minimum usage?
Sandbox and Starter plans have no minimum (just usage cost). Growth / Enterprise plans have minimums to qualify for discounts.
Do you offer volume discounts?
Yes. Higher usage unlocks lower per-check pricing. Contact us for Enterprise tier.
What about global / jurisdictional differences?
Our system works internationally in compliant regions; if your jurisdiction has special requirements, enterprise plans can include custom features.
How quickly can we integrate ComplyWall?
Most clients integrate within hours using our API or embed code. No complex setup required.
How accurate is age estimation compared to ID checks
Independent benchmarks show AI-based estimation is accurate within a small margin, enough to reliably separate under-18s from adults. For stricter compliance, we can integrate with ID-based services.
What kind of SLA do you provide?
Enterprise customers receive guaranteed uptime, priority support, and defined response times under our SLA.
Can ComplyWall integrate with other KYC/IDV providers?
Yes. We can connect with services like Yoti, Onfido, or Trulioo if you need hybrid flows (age estimation first, ID check as backup).
Do you work globally?
Yes. Our service works wherever camera access and internet are available. Compliance depends on local laws, so age thresholds can be adapted.
Can I customize the age threshold (13, 16, 18, 21)?
Yes. Thresholds under all paid plans are configurable to match different jurisdictions or platform policies.
What happens to the data after a check?
We don’t store personal data. Once the session ends, nothing remains on our servers.